Last updated: April 2026
This policy explains how Balloony Ltd collects and uses your personal data.
1. Who We Are
Balloony Ltd
86–90 Paul Street, London, EC2A 4NE
Email: sophie@balloony.co.uk
2. What We Collect
We may collect:
- Name
- Email address
- Phone number
- Delivery address
- Event details
- Uploaded files (e.g. logos)
3. How We Use Your Data
Your data is used to:
- Process bookings and payments
- Provide quotes and invoices
- Deliver and manage your order
- Communicate with you about your booking
4. Payments
Payments are processed securely via Stripe. We do not store card details.
5. Data Storage
Your data is stored securely and only retained as long as necessary for business and legal purposes.
6. Sharing Data
We do not sell your data. We only share information where required to deliver your service.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact us to make a request.
8. Cookies
Our website may use cookies to improve your experience.
9. Contact
For any privacy-related queries, email sophie@balloony.co.uk.